Privacy Policy

Last updated: October 3, 2025

This Privacy Policy explains how Digit Grove (“we,” “our,” “us”) collects, uses, and protects information in connection with the DG Bulk Product Price Editor app (“App”). This document is written for merchants (“Merchants”). The App does not collect your stores end-customer personal data.

Quick Summary

• We store only whats needed to run the App: merchant session info, prior prices for rollback, and scheduling details.
• We do not build profiles on your buyers or store end-customer data.
• Uninstalling the App cancels pending price updates and removes your stores data from our systems.
• We implement mandatory GDPR webhooks and verify requests using HMAC.

Data We Collect

To operate the App reliably, we collect and store:

• Shop & session details to authenticate your store and securely make API calls you have permitted.
• Price history for rollback — prior prices for selected products/variants so you can undo a price update later.
• Scheduling details for price updates and rollbacks — i.e., what will change and when.

We do not store your customer personal information. We do not store payment card details. We keep only the minimum product/variant information required to perform the price change and any subsequent rollback you request.

How We Use Your Data

• To authenticate your store and perform permitted API actions.
• To run bulk price updates and record prior prices so rollbacks work correctly.
• To schedule and execute future price updates or rollbacks at the times you set.
• To provide support, troubleshoot issues, and meet legal and platform requirements.

Uninstall & Data Deletion

If you uninstall the App, we automatically cancel any pending price update or rollback tasks and remove the store-related data we hold (sessions, scheduling entries, price-change history). This cleanup also runs when we receive data erasure requests for your shop.

Retention

We retain information only as long as necessary to provide the App and meet legal obligations. When you uninstall, we begin deletion promptly and aim to complete it within 30 days unless law requires a longer period (for example, basic operational logs kept for security/audit).

Security

• All incoming webhooks and Admin API traffic are verified using HMAC signatures where applicable.
• Access credentials are stored securely with restricted access.
• Transport security (HTTPS) is used for data in transit.
• We apply least-privilege principles and regularly review granted scopes.

Legal Bases (GDPR/UK GDPR)

• Performance of a contract — to deliver the App you installed.
• Legitimate interests — to maintain security, prevent abuse, and improve reliability (balanced against your rights).
• Legal obligation — to comply with applicable laws and platform rules.

Your Rights

If you are in the EU/EEA/UK, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data (as a Merchant admin). To exercise these rights, contact us using the details below. We may ask you to verify your identity and store ownership. Requests about your end-customer data should generally be handled within and your store tools.

GDPR/CCPA Webhooks & Compliance

We support mandatory privacy webhooks (for example, shop or customer data requests/erasure where applicable). When we receive a valid request., we act according to this Policy and applicable law. We do not store end-customer data, so customer-specific requests are typically acknowledgements with no additional data to delete.

International Transfers

Depending on your location and our hosting/database regions, your information may be processed outside your country. We take steps consistent with applicable law to protect your information during such transfers.

Children

The App is intended for business use and is not directed to children. We do not knowingly collect information from individuals under 16.

Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the App means you accept the updated Policy.

Contact

Questions or privacy requests? Email support@digitgrove.com.